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Author Topic: Anybody having trouble activating their bracelets?  (Read 3068 times)

Offline Codybone

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Anybody having trouble activating their bracelets?
« on: September 23, 2013, 03:42:12 PM »
I've been trying to activate my bracelet for a solid week now, and have been unsuccessful!  I keep getting "Bracelet ID not Valid."  I'm positive I am entering all the information correctly (name, purchasers email, phone, and bracelet ID).  I have also sent sent multiple emails to the mybracelet@tomorrowworld.com email for assistance.  They have not responded at all!

Anybody else having or have had issues activating their bracelet?  Any assistance will be greatly appreciated.

Offline Kai

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Re: Anybody having trouble activating their bracelets?
« Reply #1 on: September 23, 2013, 04:03:18 PM »
Hey,

are you sure you are entering the e-mail of the person who ORDERED the tickets?

~K

TomorrowWorld Atlanta

Re: Anybody having trouble activating their bracelets?
« Reply #1 on: September 23, 2013, 04:03:18 PM »

Offline Codybone

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Re: Anybody having trouble activating their bracelets?
« Reply #2 on: September 23, 2013, 05:00:34 PM »
Yes.  Both bracelets on our order are not registering.

Offline James

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Re: Anybody having trouble activating their bracelets?
« Reply #3 on: September 25, 2013, 10:10:28 PM »
Make sure you have the bracelet code right, I put mine in wrong at first because the last two digits were 0D, and looked like 00 at first.

Offline looksaround

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Re: Anybody having trouble activating their bracelets?
« Reply #4 on: September 26, 2013, 12:40:03 AM »
You might be in the same situation others are in. If someone buys multiple bracelets on their one order(buying for friend), When one bracelet gets activated, other bracelets on the same order could be activated as well. So if you bought from someone who sold multiple bracelets to different people you just might not be able to activate it online unfortunately.  :(

Your probably going to have to go to will call than. Make sure the person provides you a copy of their id, their e ticket, and proof of purchase and you will be set. Sucks having to wait in line but at least you'll get in.

TomorrowWorld Atlanta

Re: Anybody having trouble activating their bracelets?
« Reply #4 on: September 26, 2013, 12:40:03 AM »

 

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